Request qualification for support teams

Stop asking.
Start solving.

Support managers lose hours every week chasing customers for a missing order number or error message.

Fawz emails your customers for the details they forgot to include, then files a complete ticket in your tools — no back-and-forth for your team.

Your support inboxFawzAsana or Jira
www.fawzapp.com/dashboard/requests
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SenderSubjectTypeStatusAttemptsCreated
muhammad@acme.ioRe: Refund not received — order #4021bugRouted to Asana12h ago
priya@northloop.comRéclamation concernant la prestationbugRouted to Asana15h ago
team@brightfold.co(no subject)Merged01d ago
sana@ridgeworks.ioIssue exporting order historybugAwaiting info11d ago
hello@fernbridge.coRe: Checkout button not workingquestionResolved02d ago
devon@maplestack.devFeature request: dark mode togglefeatureRouted to Jira22d ago
amara@volt.appRe: HelpMerged03d ago

The dashboard your team sees — every request, its status, and where it went.

How it works

See Fawz in action.

FAQ

Common questions

Do customers need to change anything?+
How does Fawz connect to my inbox?+
What happens if a customer never sends the missing details?+
What kinds of requests does Fawz handle?+
Which tools does Fawz work with today?+
Can I cancel anytime?+

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Get started with 25 free requests every month.

Connect your inbox in about five minutes and watch complete tickets start landing in Asana or Jira. No credit card, cancel anytime.