Stop chasing
missing info.
Your support team only sees tickets that are ready to act on. Fawz handles everything in between — automatically, from your address.
How it works
Three steps.
Zero effort from your team.
Request received
A customer emails your support address. Fawz picks it up automatically — nothing changes on their end, no new tools for your team.
Completeness verified
AI reads the request, classifies it, and checks whether all required details are present. If anything is missing, it asks the customer directly — automatically, no one on your team involved.
Complete ticket created
Only once the request has everything your team needs does Fawz create a structured task, assigned to the right project. No noise, no half-formed tickets.
Features
Built for support teams.
Not for back-and-forth.
Works with any email provider
Set up a forwarding rule in your existing inbox — no OAuth, no passwords, no Google permissions. Works with Gmail, Outlook, Google Workspace, or any provider. Remove it any time to disconnect.
Automatic completeness check
Every incoming request is read, classified, and verified for completeness. Missing details are requested automatically, without anyone on your team lifting a finger.
Tickets created only when ready
A task is created in your project management tool only after the request passes every completeness check. Your board stays clean. Your team stays focused.
Closed-loop resolution
When your team marks a ticket done, the customer automatically receives a confirmation email under your brand — from your own support address once you verify your domain. The loop closes without any manual work.
Pricing
Simple pricing.
Serious ROI.
Start free. Upgrade when your team is ready.
Starter
Get started with no commitment
Growth
For teams handling real support volume
Scale
For companies with complex workflows
FAQ